Case Studies - Transportation

Customer Information Systems - Displays Project

Back in 2003, London Underground wanted to replace the old 'white boards' that were used to display the level of service on each of the underground lines by way of plastic names plates which carried the names of each line.

These were normally positioned at the gate line and gave passengers information regarding the level of service they could expect on each line, i.e. good service – delays - line closed etc.

The new customer information displays (CIDs) would be connected to LUL's real time intranet and this information would be updated every 30 seconds and displayed on the screens.

Secure Vision was successful with the tender and the design element was a fundamental part of our tender submission.

Secure Vision produced a number of outline drawings and conceptual designs for different types of housings including post mounted options.

During the design phase, Secure Vision wanted to exhibit to LUL and Metronet Rail that we had designed the unit with all elements of the environment being considered right through to the installation.

When we had the first prototype pedestal manufactured, we hired a conference suite on the 12th floor of the Tower Hotel, Tower Bridge, London, to show that this very heavy steel unit could be manouvered, in three pieces, and installed anywhere.

This proved that a very large and heavy piece of equipment would also be able to be taken underground and installed within the limited engineering time that all contractors have between traffic hours.

The project has been successfully managed by Metronet Rail.

Initially there were going to be 32 displays at 23 stations. This has now been increased to 52 displays at 38 stations. The 40" TFT screen is manufactured by Samsung and the pedestal is manufactured from heavy gauge steel and is powder coated. The unit has been installed on Sub surface stations as well as section 12 stations.

Secure Vision are continuing to install version 2 of the pedestal, and are currently designing additional products to complement our portfolio which includes different screen size and mounting options.